Privacy Policy – livescore-casino.uk
This Privacy Policy explains how livescore-casino.uk ("we", "us", "our") collects, uses, stores, and protects your personal data. We are committed to full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As a UK Gambling Commission licensee, we are also required to process certain data for regulatory and anti-money-laundering purposes. We will never sell your personal data to third parties. Any data we collect is used solely to provide, improve, and safeguard our services and to comply with legal obligations.
Data We Collect
When you register and use livescore-casino.uk, we may collect the following categories of personal data:
- Identity data – full name, date of birth, government-issued ID
- Contact data – email address, phone number, residential address
- Financial data – payment card or bank details, transaction history
- Technical data – IP address, browser type, device identifiers, cookies
- Usage data – pages visited, session duration, betting and gaming history
- Communications data – records of any correspondence with our support team
How We Use Your Data
Your data is used to verify your identity and age, process payments, deliver the services you have requested, and comply with our legal and regulatory obligations under the Gambling Act 2005 and UK GDPR. We also use data to monitor for problem gambling indicators and conduct financial vulnerability checks as required by the UK Gambling Commission. Where you have opted in, we may use your contact details to send you promotional communications about livescore-casino.uk offers.
Legal Basis for Processing
We process your personal data on the following legal grounds: performance of a contract (to deliver our services), compliance with a legal obligation (AML, KYC, LCCP requirements), legitimate interests (fraud prevention, security, service improvement), and with your explicit consent (for marketing communications). You may withdraw your marketing consent at any time via your account settings.
Cookies
livescore-casino.uk uses cookies and similar tracking technologies to operate the Site, personalise your experience, and analyse traffic. Cookies are categorised as:
- Essential cookies – required for site functionality and cannot be disabled
- Analytics cookies – help us understand how users navigate the site (e.g. Google Analytics)
- Marketing cookies – used to deliver relevant promotions (only with your consent)
You can manage your cookie preferences at any time via the cookie banner or your browser settings.
Data Retention
We retain your personal data for as long as your account is active and for a minimum of 5 years after account closure, in line with UK anti-money-laundering regulations. Transaction records required for regulatory reporting are kept for the period prescribed by applicable law. Data that is no longer required is securely deleted or anonymised.
Sharing Your Data
We do not sell your data. We may share your data with selected third parties only where necessary:
- Identity verification and KYC providers (e.g. fraud prevention agencies)
- Payment processors and banking partners
- The UK Gambling Commission and other regulatory authorities
- GAMSTOP and national self-exclusion scheme operators
- IT service providers and cloud hosting partners operating under strict data processing agreements
Your Rights & Security
Under UK GDPR, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to certain types of processing. To exercise any of these rights, contact our Data Protection Officer at [email protected]. We use industry-standard encryption (SSL/TLS), access controls, and regular security audits to protect your data. If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.